Data Protection · Updated 2025

Privacy Policy – 92bat Betting Platform Pakistan

At 92bat, your personal information is handled with care, kept secure, and never sold. This policy explains exactly what data we collect, why we need it, and how you stay in control of it.

Effective Date: 1 January 2025

Your data is encrypted. All information transmitted between you and 92bat is protected by SSL/TLS encryption.

Never sold. 92bat does not sell, rent, or trade your personal data to any third party for marketing purposes.

You're in control. Access, correct, or request deletion of your data at any time by contacting 92bat support.

Pakistan-first approach. 92bat processes your data with the needs of Pakistani users specifically in mind.

92bat

This Privacy Policy explains how 92bat ("the Platform", "we", "us") collects, uses, stores, and protects the personal data of Players ("you") who register and use the 92bat online betting and gaming platform at 92bat.bet. By registering an account with 92bat, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you disagree with any part of this policy, please do not create an account or use 92bat's services.

01 Introduction – 92bat's Commitment to Your Privacy

92bat was built specifically for Pakistani players, and that means privacy is handled with the Pakistani context in mind. When you deposit via Easypaisa or JazzCash, place a PSL bet, or play Andar Bahar at 92bat, you are sharing information with us. We take that trust seriously — not because a policy document requires it, but because 92bat's entire reputation is built on Pakistani players trusting the platform with their money and their data.

This Privacy Policy is written in plain language. We have deliberately avoided the kind of dense legal text that forces you to read a paragraph three times before you understand it. What you'll find here is a clear explanation of what data 92bat collects from you, the reasons we collect it, what we do with it, who we share it with (and equally importantly, who we don't share it with), and what rights you have over it. If anything in this policy is unclear, you can always contact the 92bat support team at support@92bat.bet and ask directly.

92bat's Privacy Policy applies to all services offered on the platform — sports betting including PSL and football, casino games such as Andar Bahar and live dealer tables, crash games including Aviator, and all promotional programmes including the VIP Club and Refer a Friend scheme.

02 Personal Data We Collect

92bat collects personal data in three ways: information you provide directly, information generated automatically when you use the platform, and in limited cases, information received from third-party service providers. The table below summarises the categories of data collected.

Category Examples How Collected
Identity Data Full name, date of birth, CNIC number (for KYC), photograph Provided by you at registration or KYC
Contact Data Mobile number, email address Provided by you at registration
Financial Data Easypaisa/JazzCash account reference, bank account IBAN, card last four digits, transaction history Collected during deposit and withdrawal processes
Betting & Gaming Data Bet history, game play records, win/loss records, active session data Generated automatically by platform activity
Technical Data IP address, device type, browser, operating system, cookies, session tokens Collected automatically via platform servers
Communications Data Support chat transcripts, email correspondence, complaint records Generated during your interaction with 92bat support

2.1 Data You Are Not Required to Provide

Certain optional data — such as promotional preferences or referral codes — is collected only if you choose to provide it. You can use 92bat's core betting and gaming services without providing optional data, though it may mean you miss certain promotional offers.

2.2 Sensitive Data

92bat does not intentionally collect sensitive personal data such as religious beliefs, political opinions, biometric data, or health information. CNIC details collected for KYC are used solely for identity verification and are not processed for any other purpose. CNIC data is stored in encrypted form and is not accessible to 92bat staff outside the KYC compliance function.

03 How 92bat Uses Your Personal Data

92bat uses your personal data only for the purposes it was collected. We do not use your data for any purpose that would surprise you or that you would reasonably object to. The primary uses are as follows:

3.1 Account Management

Your identity and contact data are used to create and maintain your 92bat account, verify your age and eligibility to bet, process password resets and security alerts, and communicate important account updates. Without this processing, 92bat simply cannot provide you with a personalised, secure account.

3.2 Processing Bets and Payments

Financial data and betting records are used to process deposits via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and card, to settle bets and credit winnings, to process withdrawal requests to your registered payment method, and to maintain accurate transaction records for your account history and for audit purposes. This processing is fundamental to the 92bat service — without it, no financial transaction on the platform is possible.

3.3 Responsible Gaming

Betting activity and session data are used to monitor for patterns that may indicate problem gambling behaviour, to enforce deposit limits and self-exclusion requests you have set, and to provide you with activity summaries when requested. 92bat uses this data as part of its duty of care to Pakistani players and treats it with the highest level of sensitivity.

3.4 Fraud Prevention and Security

Technical data including IP addresses, device fingerprints, and session patterns are used to detect and prevent multi-accounting, bonus abuse, chargebacks, account hijacking, and other forms of fraud or abuse that harm the 92bat platform and its honest players.

3.5 Customer Support

Communications data from support interactions is used to resolve queries, investigate complaints, and improve the support service. Support records are retained as described in Section 10 (Data Retention).

3.6 Platform Improvement

Aggregated, anonymised usage data is used to understand how the 92bat platform performs across different devices and network conditions — especially important in Pakistan where mid-range Android devices and mobile data connections are the primary access method. This analysis does not involve identifying individual users and is used solely to make 92bat faster, more stable, and easier to use.

3.7 Marketing Communications

If you have opted in to receive promotional communications from 92bat, your contact data may be used to send you information about new features, bonuses, and PSL or football betting promotions that may interest you. You can opt out of marketing communications at any time by contacting support@92bat.bet or by clicking the unsubscribe link in any marketing email. Opting out of marketing does not affect the delivery of essential account communications such as withdrawal confirmations or security alerts.

92bat

04 Legal Basis for Processing

Every instance of personal data processing at 92bat is carried out on one of the following legal bases:

  • Contractual Necessity: Processing your identity, contact, financial, and betting data is necessary to perform the contract between you and 92bat — specifically, to provide you with the betting and gaming services you have signed up for.
  • Legitimate Interests: Processing technical and usage data for fraud prevention and platform security is in the legitimate interests of 92bat and its Player community, provided those interests do not override your privacy rights.
  • Legal Obligation: KYC identity verification and transaction record-keeping are carried out to comply with applicable legal and regulatory requirements.
  • Consent: Marketing communications and optional data collection are carried out only with your explicit consent, which you may withdraw at any time.

05 Data Sharing – Who 92bat Shares Your Data With

92bat does not sell, rent, or trade your personal data. We share data with third parties only where necessary, under strict contractual data protection obligations, and for defined purposes.

5.1 Payment Service Providers

Financial data is shared with payment processors — including Easypaisa, JazzCash, NayaPay, SadaPay, and card payment gateways — to process deposits and withdrawals in PKR. These providers are contractually obligated to use your data solely to process the specific transaction and to maintain appropriate security standards. 92bat does not transmit your full payment credentials to these providers beyond what is strictly necessary for transaction processing.

5.2 Identity Verification Services

For KYC purposes, identity data (including CNIC details) may be shared with certified identity verification service providers. These providers verify the authenticity of documents and return a pass/fail result to 92bat. KYC providers are prohibited by contract from retaining or using your identity data for any purpose beyond the specific verification request.

5.3 Regulatory and Law Enforcement Authorities

92bat may be required to disclose personal data to regulatory bodies, law enforcement agencies, or courts where required by applicable law. In such cases, 92bat will provide only the minimum data required to comply with the legal obligation and will notify you of such disclosure where legally permitted to do so.

5.4 Data We Do Not Share

92bat never shares your personal data with advertisers, data brokers, social media platforms, or any party for commercial marketing purposes. Your betting history, financial data, and contact information are not for sale — full stop.

06 PKR Payment Data – Special Protections

Because 92bat operates exclusively in PKR and processes payments through Pakistani mobile wallets and banks, the following specific protections apply to financial data on the platform:

  • Full mobile wallet account numbers (Easypaisa, JazzCash, NayaPay, SadaPay) are masked in all display interfaces. 92bat support staff can see only the last four digits of a registered mobile wallet number.
  • Bank IBAN numbers used for IBFT withdrawals are stored in encrypted form and are not displayed in full anywhere on the platform interface.
  • Card payment data (for Visa/Mastercard deposits) is processed directly by PCI-DSS compliant card payment gateways. 92bat does not store full card numbers on its own servers at any point in the transaction process.
  • Deposit and withdrawal transaction records are retained for a minimum of five years for audit and legal compliance purposes. These records are not accessible to Players in full detail via the account interface but can be provided on written request to support@92bat.bet.

07 Cookies and Tracking Technologies

92bat uses cookies and similar browser storage technologies to make the platform function correctly, to keep your session active while you're logged in, and to understand how the platform is being used so we can improve it. We do not use advertising cookies or tracking pixels that report your behaviour to third-party advertisers.

7.1 Types of Cookies Used by 92bat

Cookie TypePurposeCategory
Session Keeps you logged in to your 92bat account during an active session. Expires when you close your browser or log out. Necessary
Security Stores CSRF tokens and security identifiers to protect your account from cross-site request forgery attacks. Necessary
Preference Remembers your language preference, odds format (decimal/fractional), and last-visited section of 92bat. Necessary
Analytics Anonymised usage data — which pages load slowly, which features are used most — to help 92bat improve platform performance on Pakistani mobile networks. Analytics
Referral Tracking Records the referral code used during registration to correctly attribute Refer a Friend programme rewards. Expires after registration is complete. Optional

7.2 Managing Cookies

You can control cookies through your browser settings. Blocking necessary cookies will prevent the 92bat platform from functioning correctly — you will not be able to log in or place bets without session cookies. Blocking analytics cookies will not affect your ability to use 92bat but will prevent us from receiving usage data for platform improvement. Browser-level cookie controls vary by browser — consult your browser's help documentation for instructions on managing cookie preferences.

92bat

08 Data Security at 92bat

Protecting your personal data is a genuine operational priority at 92bat, not just a policy obligation. The platform applies multiple layers of security to safeguard the information you share with us:

  • TLS/SSL Encryption: All data transmitted between your device and 92bat servers is encrypted using Transport Layer Security (TLS 1.2 or higher). This protects your data from interception during transit, whether you are on a home Wi-Fi connection or a mobile data network anywhere in Pakistan.
  • Encrypted Data Storage: Sensitive data at rest — including CNIC details, payment references, and passwords — is stored using industry-standard encryption algorithms. Passwords are hashed and cannot be recovered in plain text even by 92bat employees.
  • Access Controls: Personal data is accessible internally only to 92bat staff who require it for their specific job function. Access is role-based, logged, and reviewed regularly.
  • Two-Factor Authentication: 92bat supports two-factor authentication (2FA) via OTP to your registered mobile number. Players are strongly encouraged to enable 2FA from account settings.
  • Regular Security Reviews: The platform undergoes periodic security assessments to identify and address vulnerabilities. Any identified security gaps are prioritised and resolved promptly.

8.1 Data Breach Notification

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 92bat will notify affected Players without undue delay — and in any case within 72 hours of becoming aware of the breach — via the email or mobile number registered to your account. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures 92bat is taking to address it.

09 Your Rights Over Your Personal Data

You have real rights over the personal data that 92bat holds about you. These are not formalities — they are genuine tools you can use. To exercise any of the rights below, contact 92bat at support@92bat.bet with your account details and a description of your request. We will respond within 30 days.

Right of Access

You can request a copy of the personal data 92bat holds about you. We'll provide it in a readable format within 30 days.

Right of Rectification

If your data is inaccurate or outdated, you can ask 92bat to correct it. Some fields can be updated directly from account settings.

Right to Erasure

You can request deletion of your personal data. Note that some data must be retained for legal and audit purposes even after account closure.

Right to Restrict Processing

You can ask 92bat to restrict processing of your data — for example, while a complaint is being investigated.

Right to Data Portability

You can request your data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

You can object to processing based on legitimate interests — including direct marketing. Objecting to marketing unsubscribes you immediately.

10 Data Retention

92bat retains personal data for as long as necessary to provide the services you have signed up for and to comply with legal obligations. The following retention periods apply:

  • Account and identity data: Retained for the duration of your active 92bat account plus five years following account closure, to comply with audit and legal retention requirements.
  • Financial transaction records: Retained for a minimum of five years from the date of each transaction.
  • Betting and gaming records: Retained for three years from the date of the relevant activity.
  • KYC documentation: Retained for five years from the date of verification, in encrypted form.
  • Customer support communications: Retained for two years from the date of the last interaction relating to a specific query or complaint.
  • Marketing preferences and opt-outs: Retained indefinitely to ensure 92bat honours opt-out requests even if you later re-register.

When retention periods expire, 92bat deletes or anonymises data securely. Anonymised, aggregated data — where no individual can be identified — may be retained indefinitely for platform analytics purposes.

11 Minors and Under-18 Protection

92bat is strictly for adults aged 18 and over. 92bat does not knowingly collect personal data from individuals under 18. The platform uses mobile OTP verification at registration and KYC identity checks to confirm age eligibility. If 92bat becomes aware that personal data has been collected from an individual under 18, that data will be deleted immediately, the account closed, and any associated funds forfeited in accordance with the 92bat Terms and Conditions.

If you believe a minor has registered an account at 92bat, please contact support@92bat.bet immediately with any relevant details so the situation can be investigated and resolved promptly.

12 Changes to This Privacy Policy

92bat may update this Privacy Policy from time to time to reflect changes in the platform's data practices, applicable law, or regulatory guidance. Where changes are material — for example, a new category of data collection or a change in sharing practices — 92bat will notify registered Players via email to the address on file, or via a prominent notice on the platform, at least 7 days before the revised policy takes effect.

The effective date displayed at the top of this Privacy Policy reflects the date of the most recent update. Continued use of 92bat after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically to stay informed of how 92bat handles your personal data. The current version is always accessible via the footer link on every page of the platform.

13 Contact 92bat About Privacy

For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data at 92bat, please contact us through the following channels:

  • Email: support@92bat.bet — for data access requests, correction requests, or privacy complaints. Please include your registered account ID and a clear description of your request.
  • Live Chat: Available via your logged-in 92bat account during Pakistan Standard Time support hours for general privacy queries.
  • FAQ: General questions about account data are also covered in the FAQ section of the 92bat platform.

92bat aims to respond to all privacy-related requests and complaints within 30 days of receipt. For complex requests requiring additional investigation, we will acknowledge your request within 72 hours and provide a timeline for full resolution.

Your privacy matters at 92bat. We are a platform built for Pakistani players, and handling your data responsibly is part of the trust that 92bat's entire reputation rests on. If something in this policy is unclear or concerns you, reach out — we'd rather explain it properly than have you uncertain about how your data is being used.

How 92bat Protects Your Data Every Day

Privacy commitments that are baked into the way 92bat actually operates — not just written in a policy.

End-to-End SSL Encryption

Every connection between your device and 92bat — whether on 4G in Karachi or Wi-Fi in Islamabad — is protected by TLS encryption. Your login, payment details, and bet data are never transmitted in plain text.

OTP Two-Factor Authentication

92bat supports OTP-based 2FA on every account login and withdrawal request. Even if someone gets your password, they cannot access your 92bat account without your registered Pakistani mobile number.

Masked Payment Details

Full Easypaisa numbers, JazzCash accounts, and bank IBANs are never displayed on the 92bat interface. Only the last four digits appear — your financial identifiers stay private even within your own account view.

Role-Based Internal Access

92bat employees can only access the data required for their specific job. A support agent handling a withdrawal query cannot see your full KYC documents. Access to sensitive data is logged and audited regularly.

Zero Data Sales Policy

92bat has a strict policy against selling or sharing your personal data with advertisers, data brokers, or marketing companies. Your data exists to make your 92bat experience better — for no other commercial purpose.

Regular Security Reviews

The 92bat platform undergoes periodic security assessments. Identified vulnerabilities are prioritised immediately. Players are notified promptly of any security event that affects their personal data.

🔒

Your Data Is Safe at 92bat. Ready to Start Betting?

Register a free account at 92bat, deposit in PKR via Easypaisa or JazzCash, and bet on PSL, Premier League, Andar Bahar, Aviator and more — knowing your data is in good hands.